Last Updated: May 19, 2026

Privacy Policy

At Vault, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our Platform.

1. Information We Collect

We collect information that allows us to provide a secure and customized experience across our product lines.

  • Account Information: Name, email address, phone number, and account password when you register as a Creator or Brand.
  • Creator Profile Information: Social media handles, portfolio links, and creative biographies.
  • Financial Information: Bank account details (Account Number, Bank Name) provided by Creators to facilitate payout withdrawals, and billing addresses provided by Brands. Note: We do not store raw credit/debit card details on our servers; all payments are handled securely by our licensed local payment gateway processors.
  • Usage & Technical Data: IP addresses, browser types, device information, and interactions with our Vercel-hosted web pages via tracking cookies and analytics tools.

2. How We Use Your Information

We process your personal data for clear, operational reasons:

  • To create, manage, and secure your user account.
  • To process commercial licensing transactions and route wallet payouts to your bank account.
  • To track app stability, squash bugs, and monitor platform health via real-time telemetry.
  • To send critical operational updates, such as transaction receipts, security alerts, and platform policy changes.
  • To fight fraud, prevent unauthorized asset distribution, and comply with local financial regulations.

3. Data Retention & Storage

We store your information securely for as long as your account remains active or as required by local regulatory and financial laws in Nigeria. If you choose to delete your account, we will scrub your personal profile data from our live databases within standard operational timelines, keeping only what is legally necessary for financial audit compliance.

4. Sharing of Data with Third Parties

We do not sell, trade, or rent your personal data to third parties. We only share information with trusted operational partners under strict confidentiality agreements, including:

  • Payment Gateways: To process payouts and licensing billing collection safely.
  • Analytics & Telemetry Providers: Tools like Sentry or Google Analytics to track live site health and performance optimization.
  • Legal Authorities: Only if required by law, court order, or to enforce our Terms of Service and protect our community against fraud.

5. Security Measures

We implement robust industrial security standards, including Secure Socket Layer (SSL) encryption for all incoming and outgoing data, isolated environment variables for server keys, and tokenized session tracking to prevent unauthorized database access. However, no digital system is 100% impenetrable. You are responsible for keeping your password safe.

6. Your Privacy Rights

Depending on your jurisdiction, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to incorrect or outdated information.
  • Request the complete erasure of your account and personal data from our systems.
  • Object to or restrict specific automated data processing metrics.

To exercise any of these rights, please contact our support team through the official support channels linked in your dashboard.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operational playbooks or local legal frameworks. We will notify you of any major changes by updating the "Last Updated" date at the top of this page.